Tuesday, January 28, 2020
Honda Strategy and Marketing Analysis
Honda Strategy and Marketing Analysis Volkswagen was the first company entering the Chinese automobile industry. Faced by a satisfied home market the company had to expand its business and therefore the growing economy of China was their next choice. The Volkswagen Beetle, the first car produced for the Chinese market, was a real success. After several yearsà competitors, mainly from the Japanese market like Honda, started to enter the Chinese market very aggressively andà due to that Volkswagen had to face the challenge to maintain its market leader position and therefore adopt theà corporate strategy. As a consequence Volkswagen China introduced its Olympic Program strategic plan in 2005. The program is calledOlympic since its aim is to reach the strategic goals set by the end of the Olympic year 2008. In the following we will analyze the strategic plans of Volkswagen and set them in context to the strategic behaviour ofà the Japanese competitor Honda. 3.1 Marketing Volkswagen announced to focus more on differentiation. This is due to the existence of two joint ventures and theà planned positioning of the Skoda products. By offering a large product variety the group aims to serve as many differentà target customer groups as possible. In opposition to previous product designs the new cars offered by Volkswagen will be adapted to Chinese taste in orderà to increase the brands popularity. The former Volkswagen products were designed for the European market but sinceà Japanese car manufacturers fit better to the Asian taste the company had to react. The Volkswagen products in Chinaà compete on quality but to maintain the companys leading position it is unremitting to produce cars that are bothà fashionable and qualitative. 3.2 Sales Sales relationships are going to be restructured and there will be more interaction between the two joint ventures FAWà VW and VWS. These strategic interactions are another way to increase the companys customer orientation and therebyà the attractiveness of the brand. Dealerships will be tailored to the newly-defined customer groups segmentation of theà two joint ventures respectively. Vehicles of the Volkswagen brand will be distributed through two dealer networkà channels. By this, Volkswagen aims at its strategic goal to maintain its leading position by serving different customerà groups. 3.3 Research and Development The company focuses more on in-house developments within the Volkswagen joint ventures in China to save costs. Tenà to twelve new models developed in China for the Chinese market should be launched by the end of 2008. 3.4 Sourcing and Supply Chain Historically the two joint ventures VW Shanghai FAW VW in Changchun sourced separately but within the last decadeà sourcing became more challenging for the company: the cars are becoming more sophisticated and therefore theà components have to fulfil higher expectations, the technical expertise of the supplier is getting more important and it isà difficult for Volkswagen to find suppliers which meet their requirements, lack of availability of certain raw materialsà (e.g. specific kinds of steel) cause sourcing difficulties. As a reaction Volkswagen is trying to introduce a common sourcing process for the global group and bundle theà purchasing volume in China to create economies of scale. Thereby the target is to find one supplier for each platformà part and carry these parts to China. 3.5 Manufacturing In order to decrease production costs the board decided to introduce so called product cost workshops within theà manufacturing departments to communicate cost targets and produce to costs. Also large parts of the manufacturingà process will be done in China and localization in China are planned to be increased to make use of the cheaper labourà wages in China. Besides all plans to reduce production costs Volkswagen tries not to compromise its high engineeringà quality and manufacturing standards since this is a very important success factor for the company. 4. Honda strategy in China Honda advocates the spirit of three joys. Because of their belief in the value of each individual, Honda believes that each person working in, or coming in touchà with their company, directly or through their products, should share a sense of joy through that experience. This feelingà is expressed in what they call The Three Joys. Their goal is to provide Joy: for those who buy their products and produce their products. In that regard, their main concern is for people. First, there is The Joy of Buying for every customer who buys a Honda This Joy is a step beyond customer satisfaction. As they define it, there are four steps to successfully creating The Joyà of Buying.à We also pick up another 4 strategy of Guangzhou Honda in China. Firstly, large scales of purchasing; Honda uses theirà economies of scale by working with their parts suppliers to order raw materials in large quantities. Secondly, suppliers localization, more than 160 component suppliers around Guangzhou Honda to manufacture someà supports component for automobiles. For example, the glass seat and engine. These parts are supplied not only forà Guangzhou Honda but also sometimes for exporting. Whats more, setting up manufacturing base for transmission inà Guangzhou really makes a record, because this is the first time for foreign-funded automobiles enterprises to set upà transmission manufacturing base in China. And this investment of Honda makes the supplier localization especially theà suppliers for core parts. Thirdly, optimizing logistics process. They use logistics management software from USA.The logistics department ofà Guangzhou Honda was demanded to operate according to the pattern in Janpese Logistics Company. They emphasizeà importing the service quality in logistics, decreasing logistics cost enlarge market share and competitiveness and importà new technology and methods in logistics from USA. Fourthly, making supply chain perfect. The Honda setting up a local transmission manufacturing base in Guangzhouà makes transmissions no longer popular in importing and components industrial chain in China will develop to perfect. the newly set-up base will provide transmissions to three Honda companies in China(Guangzhou Honda, Dongfengà Honda and China Honda)In this pattern, the most crucial part of automobileengine production has been promoted aà lot. In the influence of transmission localization. The biggest supplier of clutch in Japan set up a factory in 5 years with theà total investment54million dollars in Nanhai District in Guangzhou and it manufacture clutch for Guangzhou Hondaà directly. With the localization of supplier of transmission and clutch the supply chain of Guangzhou Honda has developed intoà nearly perfect. Hondas strategy in supply chain can considerably decrease the cost which gives Guangzhou Honda more profits. Then we move on to the comparison of the marketing between Volkswagen and Honda. Firstly, for Honda they launch aà new car later in China compared with in Japan. For example, the Accord in 2008 was launched half a year later in Chinaà than in Japan. But for Volkswagen, a new car will have a same launching agenda all over the world; it means same timeà promoting same time marketing. Secondly, Honda adjusts the price to the situation of market nearly every season. Demand fluctuation, price fluctuation. The flexible price strategy is different from Volkswagens steady price strategy which perhaps gives consumers moreà reliability. Thirdly, Honda fight for market share and Volkswagen emphasize brand reputation in long term, Honda targetà consumers which means flexible strategy will be much easier for company to survive and succeed. While forà Volkswagen, more luxury and exclusive element allow Volkswagen to offer more credence for consumers in order toà gain reputation in long term. Case study : SIAC 6.4.1. General History of SVW and SGM Not only did Shanghai present an advantage as a potential market, butà Shanghais heavy industrial infrastructure also made major contributions to Shanghaià VW (SVW) and Shanghai GM (SGM). A larger number of parts factories, togetherà with the extant Shanghai car plants and the citys steel and other heavy industries,à cried out for the final ingredients necessary for rapid development: modernà technology and management skills. An automobile cluster began to develop in Shanghai in the 1980s, thanks toà strong government support at different levels. To upgrade the national automobileà industry following international standards and to avoid an influx of automobileà imports, the central government started negotiation with VW in 1978 for theà establishment of a joint auto production firm. During that entire year, the countrysà state-owned auto factories produced only 15,500 vehicles, and the industry was characterized by old-fashioned, low-quality cars that were produced with outdatedà equipment in a labor-intensive process (Kiefer, 1998). Chinese official pressed theà idea of building autos for export and insisted on auto-parts localization. The Germanà counterpart, however, explained the necessity of auto-part import at the first stage andà proposed the idea of localization as China became more experienced in producingà quality part supplies. Within this cooperative atmosphere, the contrac t was signed inà 1984. This joint venture was owned 50% by Volkswagen, 25% by SAIC, 15% by theà Bank of Chinas Shanghai Trust and Consultancy Corporation, and 10% by the Chinaà National Automotive Industrial Corporation. The involvement of Chinese partnersà revealed careful forethought: The Bank of China could provide or guarantee neededà loans, SAIC would have an interest in solving local problems, and CNAIC could be aà link to the central planner. (Harwit, 1995, p. 153). To reduce its dependence on VW and to stimulate technology transfer afterà one decade of cooperation, SAIC decided to engage in the joint venture with GM inà the early 1990s. SAIC and GM signed a contract to jointly set up Shanghai GMà production facilities in Pudong in 1997. GM was anxious to win this joint ventureà because it believed that SAIC was the best automobile company in China. Indeed,à SAIC was highly profitable due to many advantages. Notably, the Chineseà government had chosen SAIC to be the primary passenger car producer enabling it toà acquire the most relevant technological experiences, more so than any other domesticà company. However, the obvious disadvantage of working with SAIC was its existingà joint venture with VW which was one of GMs global competitors and which hadà dominated the Chinese passenger car market since the mid-80s (see Table 19). Sinceà its establishment, SGM has grown into one of the largest car producers in China. 6.4.2. Auto Supplier Cluster in Shanghai Area The development of the automobile industry in the city was strongly supportedà by municipal policies, including infrastructure development, labor market, andà industrial policies. In addition, to stimulate broad manufacturing competencies and toà integrate Chinese suppliers within the region, the central government enforced local-content regulations on those auto joint ventures to spur the development of a regionalà production network with substantial local linkages. Meanwhile, there has been a strong tendency in the international automobileà industry to develop hierarchical supplier networks and shift the developing,à manufacturing, and assembly responsibilities of important modules to the first-tierà suppliers. Along with the globalization strategy of the automobile producers, largeà first-tier suppliers were also required to follow their auto assembly partners and set upà production facilities in other nations (Sadler, 1998). As a consequence, VWà demanded that important first-tier suppliers establish production facilities in China,à preferably within the region. However, production volume (less than 20,000 units in 1990) at that time was too small for global suppliers to set up mass productionà facilities in Shanghai. In the initial years after production was launched, SVW still imported most parts and components for the production of the VW Santana from overseas, a large part of which was from Germany. At that time, there were basically no firms in theà region that could have supplied the parts that were needed. However, the Chineseà government threatened to impose a production limit on SVW if the firm would notà increase its local content in production. To achieve the 70% local content regulationà but at the same time to ensure global quality standards, VW and the Chineseà government worked interactively in promoting joint venture partnerships in the autoà parts sector. 6.4.3. Joint Ventures Firm Strategy and Competition SAICs strategy is clear-to form multiple auto JVs with different globalà firms and to benefit from competitions between those partners, in regard toà technology transfer, new model introduction, and supply market rationalization. SAICs experience with GM and VW proved this strategy, and GM seems to do aà better job in quality control, technology adaptation, and accurate appraisals ofà domestic demand market than its competitor VW. While VW and GM areà increasingly going head to head in the marketplace as they expand their product lines,à SAIC may find itself competing with both when its own car goes on sale. At the same . time, VW and GM run the risk of being shunted aside as Chinas domestic autoà industry develops. In July 2004, national auto sales rose only 3.7% over the same period in 2003à (CAAM, 2005). The growth slowdown has had a significant impact on VW who wasà losing market shares because of an aging product line and increased competition. Inà 2002, cars made by SVW had 27.6% of the China market; in 2003 they slipped toà 19.6%, and for the first seven months of 2004, they fell further to 15.5% (Xu, 2005). VWs difficulties have created an opportunity for GM, which passed SVWà briefly in June 2004 to become the market leader. Over the past few years, Chineseà consumers have become more savvy shoppers through greater access to informationà (The middle class., 2001), said Phil Murtaugh (CEO of GM China) at the 2001à China Business Summit, and they have higher expectations for the products and theirà quality. (The middle class., 2001). He pointed to the dramatic increase of internetà usage and the greater number of Chinese auto publications. Chinas growing middleà class itself represents a sophisticated customer base for a broaden product mix andà thus fierce competition, Murtaugh said (The middle class., 2001). A carefulà evaluation of changing domestic consumers and a close relationship with Chineseà engineers in its technical center keeps GM consistently in the leading position inà Chinese passenger car market. 6.4.4. Technology Transfer: Good and Badà Scholars a dvocated that the existing supplier network and industrialà infrastructure were important reasons why GM also decided to set up productionà facilities in Shanghai in 1997(Gallagher, 2005; Taylor III, 2004), while the laterà success of GM, to a large extent, is attributed to its sincere investment in localà technology development and close cooperation with Chinese engineers. Nonetheless,à problems could rise from inter-JV technology transfer. GM was the first company that actually established a technical center withà additional investment in Shanghai, following the governments promotion ofà technology transfer in the 1994 industrial policy. A separate $50 million US jointà venture was established between GM and SAIC named the Pan Asian Technicalà Center (PATAC). PATACs main purpose is to provide engineering support to SGMà and other Chinese auto companies. PATAC has also established an in-houseà emissions testing center and has employed around 400 Chinese engineers, which,à though not directly training Chinese engineers, gives China the opportunity to workà closely with advanced techniques and learn in the process. According to Porter (1990), only when a foreign company transfers RDà decisions can it add to the host nations competitiveness.Ã
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